Privacy Policy

Last Updated: December 16, 2024

At SPUNKY SPREE (“we,” “us,” or “our”), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or interact with our website at spunkyspree.com (the “Site”) or use our services. By accessing the Site or engaging with our services, you agree to the terms described in this Privacy Policy. If you do not agree, please refrain from using our services.

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or for other operational reasons. Any updates will be posted on the Site with the revised “Last Updated” date, and where required by law, we will notify you of any significant changes. We encourage you to review this policy regularly to stay informed.

Information We Collect

We collect personal information directly from you, automatically through your interactions with our Site, and from third parties. Information you provide directly may include your name, address, phone number, email address, account details, and order information. This is typically collected when you create an account, place an order, or contact our customer support. Additionally, we automatically gather data such as your device type, browser information, IP address, and browsing behavior through cookies and similar technologies. These tools help us analyze how you use our Site and enhance your user experience. Furthermore, our payment processors, and delivery partners, to process transactions and provide seamless service.

How We Use Your Information

We use your personal information to fulfill and manage your orders, process payments, provide customer support, and deliver a personalized shopping experience. For instance, your information helps us notify you of updates about your account, order status, or promotional offers. We may use your details to send targeted marketing communications, such as personalized product recommendations and exclusive deals. Additionally, we employ robust security measures to prevent fraud and protect your account from unauthorized access. Your feedback and interactions are also used to enhance our Site’s functionality and improve our services.

Cookies and Tracking Technologies

To provide a seamless user experience, we use cookies and similar technologies. These tools allow us to remember your preferences, track your activities on the Site, and display relevant advertisements. Cookies also help us understand user behavior and optimize the performance of our Site. You can manage your cookie preferences through your browser settings. However, disabling cookies may limit the functionality of certain features on the Site.

Sharing Your Information

Your personal information may be shared with trusted third parties to support our business operations. For example, we work with service providers to process payments, manage shipping, and handle customer inquiries. We may also share your information with marketing partners to tailor promotional activities and advertisements to your preferences. Additionally, we may disclose information in compliance with legal obligations, during business transactions such as mergers, or to protect the rights and safety of our users.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include the ability to access, correct, delete, or restrict the processing of your data. You can also request a copy of your information or ask us to transfer it to another service provider where applicable. If you wish to exercise any of these rights, please contact us at info@spunkyspree.com. We will verify your identity before processing your request and respond within the timeframe required by law.

You may also manage your communication preferences by unsubscribing from promotional emails using the link provided in the email. However, even if you opt-out of marketing communications, you may still receive transactional emails about your account or orders.

Security and Retention

We take appropriate measures to secure your personal information against unauthorized access, alteration, disclosure, or destruction. While no method of transmission or storage is completely secure, we strive to implement industry-standard practices to protect your data. Your information is retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

Third-Party Links

Our Site may contain links to third-party websites or platforms. We are not responsible for the privacy practices, policies, or content of those external sites. We encourage you to review their privacy policies when visiting such sites.

Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such data. Parents or guardians who believe their child has provided us with information can contact us to request its removal.

International Users

Your personal information may be transferred, stored, and processed outside your country of residence, including in jurisdictions that may not provide the same level of data protection. Where required by law, we will ensure appropriate safeguards are in place for such data transfers.